SHIPPING
/* UPDATED: November 2024
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Please see the shipping information table below. All orders are packed and shipped from Norrköping, Sweden from Monday to Friday (Couriers do not pick up packages on weekends).
All orders are packed by our third-party logistics partner called "Almroths" in Norrköping, Sweden. Their daily cut-off time is 11:45 am CET - website orders placed before this time are usually packed the same day. However, the warehouse's contractual obligation is to pack all orders within 2 business days (Mon-Fri).
Couriers such as UPS, Budbee, DHL etc. usually pick up packages from the Norrköping warehouse once per day after lunch time by truck (Mondays-Fridays). The couriers then take the packages to the closest sorting terminal where they get scanned.
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|
Country |
Transporter |
How long does it take? |
| Sweden |
Budbee Box Budbee Home delivery DB Schenker service point |
2-4 business days (from day after pick up) 2-4 business days (from day after pick up) 2-4 business days (from day after pick up) |
| Finland |
Budbee Box Budbee Home delivery Bring/Posti (Pick up point) |
2-3 business days (from day after pick up) 2-3 business days (from day after pick up) 2-4 business days (from day after pick up) |
| The Netherlands |
Budbee Box UPS Access Point UPS Home delivery |
2-3 business days (from day after pick up) 2-4 business days (from day after pick up) 2-4 business days (from day after pick up) |
| Germany |
UPS Access Point UPS Home delivery DHL Parcel Connect (Home or pickup) |
2-4 business days (from day after pick up) 2-4 business days (from day after pick up) 2-4 business days (from day after pick up) |
| Denmark |
Budbee Box Budbee Home delivery Bring Pick Up Point DHL Service Point (Parcel Connect) |
1-3 business days (from day after pick up) 1-3 business days (from day after pick up) 2-4 business days (from day after pick up) 2-4 business days (from day after pick up) |
| Norway |
UPS Home Delivery (VOEC) |
3-4 business days (from day after pick up) |
| France |
UPS Access Point UPS Home delivery DHL Service Point (Parcel Connect) |
2-4 business days (from day after pick up) 2-4 business days (from day after pick up) 2-4 business days (from day after pick up) |
| Austria |
DHL Service Point (Parcel Connect) |
2-4 business days (from day after pick up) |
| Belgium |
Budbee Box UPS Access Point UPS Home delivery |
2-3 business days (from day after pick up) 2-4 business days (from day after pick up) 2-4 business days (from day after pick up) |
| Ireland |
UPS Access Point UPS Home delivery |
2-4 business days (from day after pick up) 2-4 business days (from day after pick up) |
| Spain, Italy |
UPS Access Point UPS Home delivery |
2-4 business days (from day after pick up) 2-4 business days (from day after pick up) |
| Luxembourg, Romania, Lithuania, Latvia, Slovenia |
UPS Access Point UPS Home delivery DHL Parcel Connect |
2-4 business days (from day after pick up) 2-4 business days (from day after pick up) 2-4 business days (from day after pick up) |
| Czechia, Estonia, Portugal, Hungary, Bulgaria, Poland, Slovakia, Croatia | DHL Service Point (Parcel Connect) | 2-4 business days (from day after pick up) |
| Switzerland (Excl. VAT, Import duties and import fees) |
UPS Access Point UPS Home delivery |
2-4 business days (from day after pick up) 4-6 business days (from day after pick up) |
| Australia | UPS Express | 3-5 business days (from day after pick up) |
| US | UPS Express | 3-5 business days (from day after pick up) |
| UK | UPS Standard | 3-5 business days (from day after pick up) |
|
Åland Islands |
Temporarily suspended | |
| Singapore | UPS Express | 3-5 business days (from day after pick up) |
| UAE | UPS Express | 3-5 business days (from day after pick up) |
If your country is not listed, please contact us.
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/* COUNTRY NOT LISTED?
If your country is not listed, please contact us.
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/* BUDBEE ORDERS
One of our primary transporter partner is Budbee (now also known as Instabee) and we offer both box pickup and home delivery. We recommend downloading their free app for the smoothest experience to track your order.
Budbee Box locations
Budbee App Download (Apple)
Budbee App Download (Google Play
Budbee works through your SMS telephone number, and it has to be a valid number for the country you are ordering to. For example, if you are in Sweden, you need a valid Swedish number beginning with +467...
If you have ordered via Budbee before, the notifications about delivery will be sent via the free Budbee App. If you have never ordered via Budbee before, then you will receive an SMS with the tracking link.
Please note: if your SMS number is incorrect or invalid (not a phone number from the following countries (SE +46, FI +358, BE +32, DK +45, NL +31) then you will not receive any notifications on your delivery and the order will be returned back to us.
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/* ORDERING FROM UK
We now ship to the UK using UPS Standard. You will not receive any tolls or extra charges.
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/* ORDERING FROM OUTSIDE THE EU
Since we ship our stuff from inside the EU, customers purchasing from outside of the EU may incur additional customs duties, taxes, admin fees and/or other customs requirements. These cost are real and we do not take any responsibility for any additional costs, nor are we responsible for any parcels returned for unpaid customs duties or taxes or non-compliance, and we will not issue refunds fo these extra fees.
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